Microsoft Support Proceduresīut what if you forgot your original login ID (mail address), eg in case you have set up a test tenant in 0365 with a mail address you don't use frequently? (Yes, that happens.) If that is not working or you need more help, check these options:Ī user or an administrator forgot his or her password in Office 365, Azure, or IntuneĪnd if you really ran out of luck: you might raise a ticket and ask for help. You notice that the verification is pointing to your alternative mail address or your mobile number. Step 4: Select a favorable option and click Reset. Step 3: Select the user you wish to update the password for, and click Select. Step 2: Select the Home item in the left pane and choose Reset a password item in the Users section. If you know the login, you can proceed to Step 1: Just navigate to Office 365 admin center, and then you should select the Admin item in the coming window. Enter an email address the user can get to so. Follow the instructions on the Reset password page to auto-generate a new password for the user or create one for them, and then select Reset. On the Active users page, select the user and then select Reset password. Under Self-service password reset, select Go to the Azure portal to turn on. In the admin center, go to the Users > Active users page. At the top of the Org settings page, select the Security & Privacy tab. In the admin center, go to the Settings > Org settings page. Populate each required field in the record as necessary for your Admin account. Create a new record using the Record Type Azure. Scroll down to the second section for non-Administrator accounts. The following section describes the process for Administrator account password resets. If you forgot your password or can't access the account, hit the link at the bottom. Steps: Let people reset their own passwords. Azure and Office 365 Administrator Password Rotation or Reset. The direct way to get there is the first link to bookmark:Īnother way to get there is on the 0365 login page (also for Azure), Password resetįirst of all, you should try the default options, meaning: the password reset options.

Although Microsoft has built in quite some methods to regain access to your 0365 tenant/account, you might have some bad luck one day.

Admin password reset office 365